How to order from us
Due to the specialist nature of the products which we supply and the variations/modifications that we are able to offer, we do not feel that it is appropriate to sell our products online.
We are able to accept orders by mail, email or fax (preferably with purchase order numbers) and where an existing credit account exists, then we are prepared to invoice the goods, at the time of despatch.
For new customers, a Proforma Invoice will be raised and upon credit of the funds to our bank account, goods will normally be despatched by next day courier service, on stock items.
Once a "first order" has been despatched against a Proforma Invoice , a credit account would then normally be granted, subject to the receipt of satisfactory financial information, from our new customer.
Current payment methods which are acceptable to us are cheque, BACS direct transfer and bankers drafts - and now we also can accept payment by most major credit cards.
Our pledge to you
If you hold a credit account with us and you are ordering a stock item, we will aim to despatch the goods to you within two working days of receipt of your order.
As a new customer, if you pay us by proforma invoice, we will despatch stock items within two working days of the clearance of your cheque or BACS transfer.
In the event of us being unable to fulfil your order, in accordance with the above statements, we will notify you of the expected delivery date by telephoning you or by email/fax, if your order has been received by one of these methods.
